please answer!!

i just bugth the velocity a 40 days ago. and the first time i used it for a party was yesturday and the cd player got froze... i just wait a minute.. and turned it off and on.. and work normally, but 1 hour later happens again?

what should i do?.. i do have insurance but do they fix it right?

thank you!

When the unit locked up, were you using commercial CD's or Burned CD's?

I HAD THE SAME PROBLEM. THE LED LIGHTS ON THE CD INSERTS ALSO START TO BLINK. I WAS GOING NUTS. I EVEN TOOK MINE BACKTO THE STORE I BOUGHT IT AT. IT WOULD WORK GOOD AT HOME. I FOUND THAT IF YOUR ON A CIRCUIT THAT IS ALREADY OVERLOADED IT WILL GO INTO A FAIL SAFE. ONCE YOU TURN IT OFF THEN ON AGAIN IT GOES AWAY. TRY TO GET A DEDICATED CIRCUIT WHEN YOU DO PARTIES AND ALSO KEEP YOUR LIGHTS OFF THAT CIRCUIT UNLESS IT 20 AMPS OR MORE. I FOUND THAT WHEN I ONLY HAD ONE CIRCUIT MY MOBILE BEAMS WOULD MAKE THIS PROBLEM HAPPEN WHENEVER I WOULD TURN THEM ON. IT NEVER FAILS AT PARTIES EVERYONE HAS TO SET UP TEN MILLION CHRISTMAS LIGHTS TO DECORATE. STAY AWAY FROM THAT CIRCUIT. JOE