The device was working and then all of the sudden we can't get the green light to come on. Acts like it won't warm up. Light stays red. Cannot get fog to work. Check both fuses and they aren't blown.

hello. I hate to ask but there is fluid in the tank right? Also when's the last time you cleaned the machine? Sincerely,

Thanks for the reply. The fluid tank is full. We do keep it clean but is there something specific we should be cleaning or looking at deeper?

Im not exactly sure so i would really give our service team a call today. they will be able to walk you through a few things to check. Sincerely,

Thanks. What is the best number to call?

the 1-800 number on the adj site