Hello,
I just bought the interface, I start the program, all is ok and the day after, the program don't start: Visual c++ runtime error R6002... I try in demo mode and it work well!

I work on a laptop ACER Aspire 1,7GHz 1024mb and Win xp Home sp2
MyDMX version: June 5

What can I do?

Thanks
Manu

try uninstalling the software and deleting the mydmx folder and then reinstall from the website. Let me know if that helps or not.
Welcome to the forums,
Sincerely,

Taking Jingle's steps a bit further:

After you uninstall MyDMX, REBOOT. Then re-install.

Also, you should be at Service Pack 3 unless you've got some software package that just can not work with Service Pack 2. Also, are you installing as the machine admin? Do you have anti-virus software installed? If not, do you surf the web alot? Chances are if you're not running anti-virus software and Spybot Search and Destroy 1.62(current as of this posting) because all other spyware packages suck(they let their buds in, who backdoor and let others in, so it defeats the purpose), you're best of wiping, and starting from scratch again.

Thanks Chris!
sincerely,

No problem.

I've been plagued with a recent influx of people who surf porno sites and other sites of equally questionable "socially redeemable values" and then whining when their machines won't work after all that crudware has been installed and is slowing their machines to a crawl.

I'm not here to pass judgement. I don't care what people's web surfing habits are. But, everyone needs to ise a bit of common sense these days. Anti-Virus software is a must. My recommendation is Norton Anti-Virus. NOT the various other Symantec AV packages, too much crap that causes other issues. And as far as spyware killing, I've seen them all and the best one is the free one: Spybot Search & Destroy.

A clean computer can prevent all sorts of problems, especially in regards to software installs/removals. Since MyDMX isn't exactly the most stable package out there, chances are it's more suseptible to issues on install.

Oh:
When installing, leave the dongle unplugged. The software will ask for it!

Hello everybody !

I had a virus on my computer!!! Now it run very well
Thanks for your help