Are there any known issues for the DJ Scan 250 EX that would cause the light output to be dim???

It is possible it shipped with a bad bulb. How new is your fixture? When did you get it and where from?
Sincerely,

less than 2 weeks old, first time use out of the box. shipped directly from American DJ in Cali.

ah ok. I'll have one of our service guys contact you tommorrow.
Sincerely,

American does not ship outside the US. Was this a refurbished item you bought since this item has been discontinued for a while now?

It was shipped to my US Address in Niagara Falls, NY.

I apologize. I realized you mentioned EX I somhow read it as HP. It is possible the lamp is not seated correctly causing it to look dim. I reccomend opening the lamp housing to see if the lamps need to be reseated.

I will give that a try, and post my findings...and possibly a video showing the difference.

Thanks.

and the results are, a faulty bulb. I went out and bought a replacement bulb, but the store didn't carry philips brand bulb...its still an ELC 24V 250W lamp. But its still not the same as the working philips bulb.

Jasper

Even though the phillips lamp is better it should not make a huge difference. If you think it is still dim, try swapping it with a working phillips lamp from one of your other DJ SCAN250 EX.this way you'll know it is the lamp for sure.

Thanks, I did take the bulb from my working DJ SCan and put it into the other one...and it worked perfectly...thats when I came to the faulty bulb conclusion.

Take care...

Replace the bulbs. The ones that ship are low hour and not very bright. I recently had to replace an (original) bulb that finally died, and the replacement (OSRAM) is remarkeably brighter.

I've got six of these fixtures. Other than the non-micro motors, they are good fixtures.

Terry

I would have to agree...am looking to either pickup 2 ADJ X-Scan or 4 more DJ Scan 250 EX's

decisions decisions...arggghhhhhh