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Bedroom DJ
Posted
Hi.

Not sure if this is the right place to post but I have just aquired a faulty Swivel Beam I barrel light.

It has a smashed fuse holder on the bottom.

My question is, where can I get a new fuse holder?? Also, there is a round electrical component with a wire just floating around inside the unit. does this solder onto the back of the fuse holder??

My final qusedtion is, where can I get a new hanging bracket for this unit? It came out of an old nightclub install and the brackets unfortunately were left bolted to the walls of the nightclub.

Any comments would be greatly recieved, pictures available on request.

Thanks.

Dan.

P.S. It is the EU (UK) model
 
Posts: 3 | Location: Northamptonshire, UK | Registered: 19 September 2009Reply With QuoteEdit or Delete MessageReport This Post
Nicknamer
American DJ
Posted Hide Post
Hey Dan and welcome to the forums.

I would call service. They can answer all those questions for you and can point you in the right direction. They should either have the parts or tell you where you can get the parts.
 
Posts: 285 | Location: South Jersey | Registered: 13 February 2009Reply With QuoteEdit or Delete MessageReport This Post
Enlightened DJ
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Definately ave those pictures available for Support. They could also transfer you to PARTS to order parts as well, but they may recommend you to a specific web site for European parts sales.

Fuse holders are usually no problem. Brackets may also be no big deal. There are many types of clamps that are often used. Most don't have brackets, but have mounting holds for clamps or for other mounting options such as bolts.

Folks, a word of advise:
Always test used fixtures before purchase whenever possible. The cost of repairs often will exceed any cost savings for older fixtures.


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Chris Pickett, Studio42 916-601-7089
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Posts: 1574 | Location: Elk Grove, California | Registered: 02 September 2003Reply With QuoteEdit or Delete MessageReport This Post
Bedroom DJ
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Dan
You can contact are service in Europe and they should be to help you out with that. Their phone number is (011) 31-45-546-8500


Jason Bovshow
American DJ
Tech Support Team
 
Posts: 18 | Location: Los Angeles CA | Registered: 13 March 2008Reply With QuoteEdit or Delete MessageReport This Post
Bedroom DJ
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Thanks very much guys! I would really like to get this unit going so I hope they can help!!
 
Posts: 3 | Location: Northamptonshire, UK | Registered: 19 September 2009Reply With QuoteEdit or Delete MessageReport This Post
Enlightened DJ
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The support folks in the United States have been great. I hope it's the same over on that side of the pond.


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Chris Pickett, Studio42 916-601-7089
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Posts: 1574 | Location: Elk Grove, California | Registered: 02 September 2003Reply With QuoteEdit or Delete MessageReport This Post
Bedroom DJ
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I have contacted European Support.

They have said that the light was not sold over here although it was produced for multi country use and therefore they do not support the unit.

They said that the unit was sold in the US but, the US parts department will not ship to UK..

What can I do??!!
 
Posts: 3 | Location: Northamptonshire, UK | Registered: 19 September 2009Reply With QuoteEdit or Delete MessageReport This Post
Enlightened DJ
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That really does limit your options. But the US Parts Department WILL ship to a domestic US address, so if you can find a friend in the US who will ship it to the UK, then you're good to go.

I have to ship a package to the UK fairly soon. I know how costly they screw ya to get stuff over there and from there to here.


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Chris Pickett, Studio42 916-601-7089
http://www.studio42.com
Anti Spam Advocate: http://www.studio42.org
 
Posts: 1574 | Location: Elk Grove, California | Registered: 02 September 2003Reply With QuoteEdit or Delete MessageReport This Post
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